Terms & Conditions/ Privacy Policy


This web site is owned and managed by Essential Office Solutions (EOS).

All contents of this website are protected by copyright to EOS. The content may not be modified, distributed, posted or transmitted without the prior written consent of EOS.  

The reproduction of any material from this website reproduced in any form without the written consent of EOS is a violation of our copyright and the person/s responsible will be pursued to the fullest extent of the law.

Our Privacy Policy

We are committed to protecting your privacy and will do everything within our power to ensure we maintain the confidentiality of, and security around, your personal information that is contained within our client records.

We will never distribute trade, lease or sell your personal information to any other organisation.

Why we collect information about you and your business

EOS limits its collection and use of personal information to that which is necessary for us to work on your accounts and for the functioning of our business. We need this information to understand your needs and provide you with a better service, for internal record keeping and for continuous improvement of our products and services.

We collect personal information from you for the following specific purposes:

  • to understand your individual bookkeeping requirements so that we can provide products and services that meet your needs
  • to personalise some of our products to better suit your business’s needs
  • to keep you informed about updates to our products and services
  • to invoice you for products and services and maintain payment records
  • to satisfy any applicable law, regulation, legal process or government request, and
  • to protect the services, products or rights of EOS.

If we collect any personal information for the purpose of research, we will use this information in a combined form (i.e. not individually traceable to you) for business analysis purposes.

Your consent for the collection, use and disclosure of your personal information

Registration for our products and services will constitute your consent for us to collect and use personal information under this Privacy Policy.

We will seek your consent for any new uses and disclosures of your personal information, before we use or disclose your details for a new purpose.

In certain circumstances however, EOS will not be required to inform and obtain your consent for use and/or disclosure of your personal information to a third party.

These include situations where there may be:

  • an investigation of a breach of an agreement,
  • contravention of laws,
  • an emergency where the life, health or security of an individual is threatened, or
  • a requirement to collect a debt.

You may withdraw your consent for collection, use and disclosure of personal information at any time by writing to or emailing us. If you withdraw your consent, we must suspend or terminate our products and services. Your account will become inactive.

If your account becomes inactive, EOS will keep your personal information only for those purposes which are established by law, and for archival record purposes.

Safeguarding your personal information

We have taken, and will continue to take, reasonable steps to protect your personal information against misuse, loss, unauthorised access, modification or disclosure.

We have put in place suitable organisational procedures, and technological and physical measures to secure the information we collect.

Our methods of protection include:

  • organisational procedures – limiting access to our clients’ records on a need-to-know basis and employee confidentially agreements
  • technological measures – passwords and encryption
  • physical measures – secure filing cabinets.

Accessing your personal information

You may request details of your personal information which we hold about you. We will happily provide the information, unless the provision of the information:

  • would result in a threat to life or health
  • would result in a threat to other people's privacy
  • would result in a threat to national security
  • would result in prejudice to negotiations
  • is sought for frivolous or vexatious reasons
  • legal procedures overrule access
  • denying access is required or authorised by law
  • would prejudice investigation of unlawful activity
  • would prejudice law enforcement, or
  • is unlawful.

Keeping your personal information accurate

EOS employs reasonable efforts to keep client personal information up-to-date and accurate so that we can minimise the possibility of making inappropriate recommendations or decisions.

It is your responsibility to inform us about changes to your personal information. We will update our records or provide you with the facility to update the information yourself.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Policy visibility

This Privacy Policy may be updated from time to time. All updates to our Privacy Policy will be published on our website.

You should check this page intermittently to ensure that you are happy with any changes. If you have any questions/comments about privacy, please contact us.

Policy improvement

We want to ensure our Privacy Policy meets our clients’ needs.

If you have privacy concerns, or feel that the Privacy Policy needs improvement, or believe that we are not adhering to our Privacy Policy, please contact us.

Terms & Conditions (T&C)

These T&C are your conditions of use on with essentialofficesolutions.com.au emails and newsletters. Your use of these emails and newsletters constitutes an affirmative acknowledgement and agreement by you that you accept to abide and be bound by these conditions and any modifications.

Our emails and newsletters are designed to make you aware of better bookkeeping/accounting practices and strategies to help you manage your accounts effectively.

We strongly advise that you seek independent and qualified accounting and legal advice before undertaking any actions as a result of any information provided on the essentialofficesolutions.com.au website or within our emails and videos.


No part of this website should be interpreted as advice in relation to any matter, nor should it be relied on as such. Nothing in this website should be construed as a warranty that any particular result or outcome will be achieved by any persons using the recommended services, and except as otherwise expressly stated in this website, the owner of this website and all of its associates will not be liable for any alleged loss of any kind whatsoever, claimed to arise from any materials contained in this web site.

Limitation of liability

Besides those statutory rights and remedies available under the Trade Practices Act or any similar State or Territory legislation which cannot be excluded, restricted or modified, in no event shall Essential Office Solutions, nor its directors, employees, or agents be liable for any direct, indirect, incidental, special and/or consequential damages or loss of profits resulting from the use of the information found on or distributed through this website or via our newsletters and emails.

EOS, its directors, employees and agents shall be indemnified and held harmless from any actions, claims, proceedings, or liabilities with respect to the use of any information on this website, or use of information within its newsletters and emails. All information provided is only to be construed as opinions, of a non-advisory nature, and is to be used as an information service only.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

These third party websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to each third party website.

EOS, its directors, employees or agents accept no responsibility for any product or information provided or actions taken by any third party or for any transactions entered into between the user and the relevant third party.

Applicable law

These terms and conditions will be governed by and construed in accordance with the laws of the state of Victoria. Users of the essentialofficesolutions.com.au website irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria. If any provision of these terms and conditions is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not in any manner alter the ongoing validity and applicability of the remainder of these terms and conditions.

All rights not expressly stated within these terms and conditions are reserved.

Please refer also to our Copyright and Privacy Policy information as shown above.

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What We Do

Essential Office Solutions provides a range of cost-effective professional bookkeeping services that are designed to save you time and money and help you meet your compliance obligations.

We are based in Mentone, but we service all the surrounding Bayside and south eastern suburbs including Sandringham, Mordialloc, Brighton, Hampton and Moorabbin. We also have clients in Prahran, Caulfield, South Yarra and the inner city.